Terms and Conditions

PRICING

All of the prices quoted here are F.O.B from Bangkok , USD prices of every product can be changed any time without notice and will be advised in our next offer or new price list or our stock list.

PAYMENT

Payments of new buyers must be in advance (deposit) according to a pro-forma invoice as requested from customer / consignee.

Payments are not accepted by banker draft or personal checks, and only acceptable by Telegraphic Transfer (TT).

PACKING

Packing Dimension is (60cm x 31cm x 45cm), Styrofoam with double plastic bags. Before packing we will not feed the fish, in order to make no waste in bags.

FREIGHT CHARGES

Freight Changes are different depending on the cargo agent and destination.

SHIPMENT

Any shipment without news to the shipper must be accepted in well by customer / consignee, and claims are not allowed if no report less than 24 hours after receipt of shipment.

DEATH ON ARRIVAL (D.O.A.)

Any mortality happened on the way will be refunded from us and must to be claim in no more then 7 days after shipment day (only with a clear pics and video)

MINIMUM ORDER

Five boxes up.

DELIVERY

After receiving Telegraphic Transfer (TT). We will send the shipment to you as soon as possible

Best regards